I would like to find out if I could be the only one that eip feels they 
can treat like shi? I guess by posting this note I hope in some way it 
gets back to someone who gives A rats as? about their customers at all. 
I know I give great props to those who help me with my project cars but 
I think it time to shi? on those who screw me over. the turbo kit is a 
bolt on kit what a joke. if first all the parts where there. then they 
still havent fixed the bucking problem on the obd2 cars yet and wait 4 
months for A chip ha? over the passed 18 months I spent over 14000.00 
yes that is fourteen thousand dollars with them. have given them 4 vr6 
manifolds the deal was for every 2 I give they send me one of theirs 
back same with 2 throttle bodies they have had all these parts from me 
for over 7 months and not so much as a call to say F you. the only thing 
they do say when I do get someone on the phone talking about my turbo is 
drive the car up here 1000 miles and leave it with us for A couple of 
weeks and we will tune it for you. fat chance? at one time I thought 
rich was A nice guy I even went out to dinner with him and partied with 
him 2 years ago at the sema show.If they want to sell this kind of bolt 
on kit they left one important part out and that is good service after 
the sale?
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

This message has also been sent to the Corrado Club mailing list.

BEWARE EIP TUNING!!
___________________


I can't help but shake my ahead in amazement as the debate about eip
Tuning continues sporadically on this mailing list. For those of you who
still look favourably on eip or are thinking of spending money there, I
STRONGLY URGE YOU TO RECONSIDER!

I must now add my unfortunate story to the list.

In July of 1997 I ordered an eip turbo 'kit' for my C. It was promised
to me for the end of the same month. Payment was made. After repeated
delays and broken deadlines, I asked for my money back. Hey, presto! The
'kit' appeared, minus a computer chip, in November. Further phone calls
resulted in delivery of the missing chip.

Over the course of this past winter, I had the 'kit' installed at a
reputable performance shop. This in itself was a headache, as the 'kit'
did not fit easily, as it was supposed to, and getting instructions from
eip required repeated phone calls and faxes, the majority of which went
unanswered.

While dialing in the 'kit', it was discovered that the supplied chip
would not allow the engine to function past 8 psi of boost (too little
fuel). In fact, a comparison of the stock chip and eip's chip revealed
little difference, except that eip's chip yielded a poorer idle.

When eip was informed of this in February 1998, they immediately
promised a replacement chip. Subsequent calls resulted in subsequent
promises. At no time did eip state that they did not have a chip, or
that they needed more development time; in fact, they simply promised
shipment the next day. Finally, after 8 calls in total on March 27 and
28, in which I asked to speak directly to Rich Chiavacci, I was
completely ignored - either told Rich could not come to the phone, or
put on hold (long-distance) for 5 minutes or more.

I sent a letter by fax and registered mail detailing my grievances with
eip and requesting a waybill number for a replacement chip shipment by
April 8. eip was warned that failure to comply would be viewed by me as
a breach of contract and would incure legal action. I HAVE RECEIVED NO
REPLY.

I estimate that in total, I have spent the cost of the 'kit' again in
installation. A far cry from Drew's comment when I ordered the turbo:
"hell, you can install this in your own garage in 20 hours." My car
idles erratically, stalls frequently, and cannot be driven at more than
about 1/3 throttle, or risk running lean.

To date, I have registered a complaint with the Better Business Bureau
of Greater Maryland. I have also set about hiring a lawyer.

eip's blatant disregard for customer service and satisfaction must not
go unpunished. I recognize that this company has developed some unique
and interesting products for VW enthusiasts, but NO AMOUNT OF CREATIVITY
CAN EXCUSE CRIMINAL MISREPRESENTATION AND FRAUDULENT BUSINESS PRACTICES.
Please, please, please, C-listers, do not be charmed by eip's
smooth-talking Drew, J.J. and Rich. They style themselves as businessmen
selling superior quality performance products in a competitive market,
so, by God, should they not have to EARN your money? Rest assured, when
the least obstacle presents itself, these people will look the other
way. They do not deserve your business!!

Lest you feel that eip is unfairly treated by people on the C-list, I
must remind you of how Rich Chiavacci chose to use his opportunity to
defend his position last fall. If you will recall, he replied to a
series of postings detailing grievances with his firm, by slamming all
members of the list, announcing that he was unsubscribing as we weren't
worth his time, and asking one of the posting members if he "had no
honour". Such puerile and evasive remarks are quite telling.

Larry Leff and I would be interested in hearing from anyone who has had
problems with eip and feels that their grievances have fallen on deaf
ears. Legal action is, as all of you know, arduous and taxing. Organized
group effort is likely better than individual stabs in the dark. Please
contact me at jelliottistar.ca or (613) 741-2050. Larry's email is
lleffimisys.

BUYER BEWARE!

Alari Elliott
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

Gang,

Here's a copy of a letter I've sent to European Car magazine:
_____________________________

Greg N. Brown
Editor
European Car Magazine

April 25, 1998

Dear Mr. Brown

I am writing to inform you of what I believe are the misrepresentative
and fraudulent business practices of one of your major advertisers and
featured tuners, eip Tuning.

In July of 1997 I ordered an eip VR6 turbo 'kit' for my 1993 Corrado. It
was promised to me for the end of the same month. Payment was made.
After repeated delays and broken deadlines, I asked for my money back.
The 'kit' then appeared, minus a computer chip, in November. Further
phone calls resulted in delivery of the missing chip.

Over the course of this past winter, I had the 'kit' installed at a
reputable performance shop. This in itself was very difficult, as the
'kit' did not fit easily, as was claimed, and no instructions were
included! Attempts to get instructions from eip required repeated phone
calls and faxes, the majority of which went unanswered.

While dialing in the 'kit', it was discovered that the supplied chip
would not allow the engine to function past 8 psi of boost (the injector
duty cycle was improperly controlled past this level of boost and the
engine would run lean). In fact, a comparison of the stock chip and
eip's chip revealed little difference, except that eip's chip yielded a
poorer idle.

When eip was informed of this in February 1998, they IMMEDIATELY
promised a replacement chip. Subsequent calls resulted in subsequent
promises. At no time did eip state that they did not have a chip, or
that they needed more development time; in fact, they simply promised
shipment the next day on each occasion I phoned. Finally, after 8 calls
in total on March 27 and 28, in which I asked to speak directly to Rich
Chiavacci, I was completely ignored - either told Rich could not come to
the phone, or put on hold (long-distance) for 5 minutes or more.

I sent a letter by fax and registered mail detailing my grievances with
eip and requesting a waybill number for a replacement chip shipment by
April 8. eip was warned that failure to comply would be viewed by me as
a breach of contract and would incure legal action. I HAVE RECEIVED NO
REPLY.

I estimate that in total, I have spent the cost of the 'kit' again in
installation. A far cry from Drew's comment when I ordered the turbo:
"hell, you can install this in your own garage in 20 hours." My car
idles erratically, stalls frequently, and cannot be driven at more than
about 1/3 throttle, or will run lean and 'knock'.

To date, I have registered a complaint with the Better Business Bureau
of Greater Maryland. I have also set about hiring a lawyer.

In addition, I have posted a warning worded in a similar manner to this
letter on the internet Corrado and GTI-VR6 mailing lists. It is of note
that there has been a great deal of discussion since last fall on the
Corrado list regarding eip, most of which involves negative comments and
stories similar to mine. Rich Chiavacci of eip responded to these
concerns on October 3, 1997, by posting a message which described the
greivances as "mindless lynch mob mentality", and by stating that
because of this he would no longer subscribe to the list.

Specifically, I have read several messages (as well as mine) that detail
the incompleteness and unreliability of eip's turbo kit. My concern is
that eip continues to take out full page ads in your magazine, parts of
which describe a kit with "complete engine management" and which give hp
and torque ratings at 12 psi of boost. Furthermore, these ads refer
directly to the article written in your magazine in June 1997, which
details completely operational and functional turbo installations,
running at up to 15 psi of boost.

I believe that these advertisements are misrepresentative of the kits
actually delivered to customers, and as such constitute criminal
business practices on eip's behalf. I therefore urge you to strongly
reconsider printing articles about eip and their products, as well as
eip's ads in your magazine, and any affiliated magazines. I understand
that full page ads probably represent a significant portion of your
revenue, and that you take no responsibility for the accuracy of such
ads, but readers of European Car have come to expect a high level of
journalistic standards from their magazine.

Furthermore, I strongly urge you to print my letter in your magazine and
to contact eip Tuning so that you may also print their version of these
events.

Sincerely,

Alari K. Elliott
jelliottistar.ca
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

This is going to be a long story so get comfy.
October of 97 I came into alot of money so I decided that I would spend
all of it my car, seeing how I basically got the money for free and I in
fact had no bills at all, nor would I have any bills soon. So after a
few calls and reading a few articles I just figures for my money I
should just go all out and do the EIP turbo system. I ran it by a few
people and they said its new but I think you should do it, so I called
EIP and talked to JJ. JJ explained to me the basic goodies and told me
what to expect horse power wise and all that good stuff. After talking
to him a few times I was determined to do it so I called up and told him
everything I wanted which was the turbo system, fuel pump, o-ringed
cylinder head, quaife, clutch, raceware head stud kit and a lightened
flywheel. JJ gave me a price and I said "how much do you want down and
when am I going to see this kit?" he replied with "I have a few kits
coming in next week and I should be able to get you one of those but
just to be sure your name is on one why don't you give me half down
now?" so the very next day off went a cashiers check for 4,500.00
dollars. 
A couple of weeks went by and I called up and said "whats up? when am I
going to see this kit?" then I was told "I can promise you one in two
weeks" so I said "thats cool I'll wait if its only going to be 2 more
weeks". After a month and more broken promises I call from work and say
"I have decided to cancell my order for the kit but with the money I
have with you I want to get some stuff, I'll take a set of AP brakes,
the oil cooler and the drive shafts". That same day Rich called me at
work and said "I have a turbo kit right here with your name on it, send
me the rest of the money and I'll get it out to you the day I get your
money" So I asked for his word and he gave it to me. The next day I sent
the rest of the money, 4 more grand.
 Well to make a long story a bit shorter on October 18 I sent the first
check for the 4,500.00 and then on November 24, I sent the last check
for 4,000.00. And just this past week  I got the kit but with out
directions, my fuel pump and some misc. lines. I was told today by JJ
that there are no installation instrustions available at this time,
thats nice what am I supposed to do guess how to install the kit?

This story is totally true it took EIP tuning almost 7 months to get me
my kit. I will never do biz with them again nor will I tell anyone to
buy something from them.

EIP Tuning is a joke. If you want something for your VW stay away from
them. I only know of a couple of people that have turbo VR6 cars that
run right and noone knows why their car won't run properly.  

Ryan Carter
    
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

This is a RICH one about EIP.  I was talking to a buddy who's a big Mustang
guy and I asked him why he sold his Corrado VR6..

He told me he had his Corrado at EIP for a new tranny (blown 2nd gear) and
they had the car for 1 1/2 months.  When he picked up the car, the factory
radio was swapped for another unit (older factory radio) that doesn't work!
 When he confronted them, they said a factory radio is a factory radio... 
They also tried to collect an additional $300 above the original deal!

When he got the car home and was giving a wash, he noticed there were paint
overspray on the front/roof of the car.  He scrubbed and buffered to no
success.  He took it to the body shop where they shaved off the paint
overspray!  It costed him another $400 for that.  They must of have been
painting around his car.

This story just topped all stories I've ever heard about EIP.  And I
thought it couldn't get any better.

Jim
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

Here we go. As for my dealings with EIP I will never advize anyone to do
biz with them, not even my worst of enemys. 
The lack of directions was lame but Les and I did it with miminal
problems, one reason being that he had installed his earlier also with
out directions. When I called JJ said "oh, there arn't directions
available at this time." thats nice, I spend 8400.00 dollars with a
company and I can't get instructions. 
The turbo runs OK its fas but it does lack something it my opinion. It
does need to be turned further but so far I can say nothing more than
its OK. I have had no support from EIP in the tuning of this system and
I have had to search for people that have the system to help each other
try and figure this stuff out.
EIP blows I don't care what you say those guys can eat a dick for all I
care. 

Ryan Carter
    
--
For info on: how to subscribe & unsubscribe, the list's mailing errors,
    list archive, etc.  see:   

In article <35DA6F54.90AA7FD9sprintmail>,
  Kevin Collins <collinsksprintmail> wrote:
> JDTreeaol wrote:
>
> > I'm new to this newsgroup, but searched through many back posts relating to
> > EIP so I could get an idea of other people's experiences with them.  The
> > general impression I get is that EIP's customer service could use an
> > overhaul, but they're not out to rip anybody off.
>
> Yo JD.. here's all the dirt you'll ever want to read on EIP, and then some:
>
> h t t p ://www.panix/~aqn/GTI_VR6/gti_vr6/library/misc/EIP_horror_stories.html

This URL is now at:
http://www.gti-vr6.net/library/misc/EIP_horror_stories.html

>
> username is driver, password hired.
>
> Warning!  You may lose sleep knowing these guys built your motor after reading
> some of this stuff.
>
> --
> Kevin Collins
> Huntington Beach, CA
> '86.5 Scirocco 16V 2.0
> '97 GTI VR6


Thanks for the reference.  I suppose it's somehow comforting to know I'm not
the only one to fall victim to EIP's questionable business practices.  As far
as horror stories go, though, mine puts all others to shame.  My nightmare
spans 2 years (which is when they were sent the first of several payments)
and $35,000 (and still counting).

To be fair, not all of that $$$ is tied up in the engine.  I ordered the AVO
suspension, racing brake package, 6-speed tranny conversion, and more.	I
wouldn't know about the difficulty of the turbo kit's installation or the
lack of directions because I had EIP do the work (which is how they managed
to keep the car for 15 months and counting ... and please don't even ask how
much they charged for labor).

Actually, it wasn't until I retained an attorney (and that attorney
threatened to file for damages) that EIP became motivated to finish (or
should I say "start"?) the car.  Prior to that, my experiences were the same
as those of other unfortunates:  broken promises, unreturned phone
calls/faxes, etc..

I'm expecting the car to be completed by the end of the week, and should have
possession of it the week thereafter (transported by carrier).	My attorney
has already put Rich on notice about what will happen if the final product is
anything less than what he represented it would be.  Stay tuned.


Thanks again.

-----== Posted via Deja News, The Leader in Internet Discussion ==-----
http://www.dejanews.com/rg_mkgrp.xp   Create Your Own Free Member Forum

Path: tivoli!geraldo.cc.utexas!cs.utexas!cpk-news-hub1.bbnplanet!news.bbnplanet!ixcom!news
From: "J. Daniel Bubb" <JDBUBBixcom>
Newsgroups: rec.autos.makers.vw.watercooled
Subject: Re: EIP e-mail?
Date: Sun, 20 Sep 1998 19:27:45 -0400
Organization: ICGNetcom
Lines: 19
Message-ID: <36058F70.B56B3A3Cixcom>
References: <3604985D.5B17pacbell>
Reply-To: JDBUBBixcom
NNTP-Posting-Host: rvl-md2-17.ixcom
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
X-NETCOM-Date: Sun Sep 20  6:28:54 PM CDT 1998
X-Mailer: Mozilla 4.03 [en]C-DIAL  (Win95; U)
Xref: tivoli rec.autos.makers.vw.watercooled:151095

I concur with Conrad. EIP will jerk you every way they can. Remember,
they have a "no cash return policy." So, when whatever you buy doesn't
work and you get tired of their shit and waiting for replacement parts
you can't just throw in the towel and get your money back. You finally
have to buy something from those c--ks--kers.
Have a nice day.

Ray Bonnett wrote:

> Hey:
>
> Does anyone know an e-mail address for EIP?
>
> Thanks!
>
> Ray

Got this horror story forwarded to me from a friend.
Ken Weidmann Jr
GLXTASYJuno
Checkered Flag Automotive Components
95 Black Jetta GLX M3 wannabe
85 Show Scirocco

It's been one excuse after another - even after the attorney got involved.
Just to catch you up, I turned the matter over to my lawyer last June. Up
until then, EIP had yet to even start work on the car (even though they'd had
it for over a year, and had my deposit for almost *two* years).

Thanks to some legal pressure, Rich and J.J. decided to get the project done.
In late July, Rich informed that the car was done, and that all that was
required to consummate the deal was payment in full (over $20,000).  He
refused to release the car without payment in advance, and promised that once
the certified check was received, the car could be picked up.

The certified check was sent FedEx.  Unfortunately, soon after receiving my
$20,000, Rich "discovered" problems with the fuel injection system, and told
me that if I picked up the car in its present condition, EIP would refuse to
provide any warranty.  Rich assured me that all that would be required was a
switch to an aftermarket engine control management system.

As a result, I agreed to have the car converted to an Electromotive TecII
system.  Soon thereafter, Rich and J.J. discovered that the TecII system was
malfunctioning as result of heat soak, necessitating a switch to the TecI
remote-mounted set up (thereby allowing the CPU to be mounted outside of the
engine compartment, where it would not be exposed to heat from the turbo).
Unfortunately, remote-mounting the CPU required a lot of rewiring.  According
to J.J.,  rather than splicing a few wires here and there, they felt it would
be better to build an entirely new wiring harness.  This, of course, took
about 2 months.

Once the wiring was complete, I was assured that it would just be a matter of
days before the car would be fully tuned and ready for pickup.  Well, tuning
it took several more weeks.  In fact, I'm not sure if it ever really got it
tuned, since they have failed to send me the dyno sheets which I have
repeatedly requested.  Now, that really doesn't matter ...

Next excuse:  When I put the pressure on them to finish the car by giving them
a cut-off date after which I would either take the car "as is" or turn the
matter back over to my attorney, J.J. called to inform that the car was just
about completely finished.  There was just one more problem to tackle
(according to him).  Apparently, after taking the car home with him one
weekend, J.J. decided that he wasn't happy with the clutch.  As a result, they
had to order a new clutch (which, of course, was on backorder).    To keep the
pressure on them, I called them several times a day - every day - until the
clutch was installed.  Once the clutch was installed, I gave them another
cutoff date:  Friday 10/30 (today).  I told them I'd be taking the car "no
matter what".  Well ...

Last Tuesday, J.J. phoned me.  He claimed to have taken the car home with him
again last weekend, and had noticed that "something wasn't right with the
engine".  They did a leakdown test, and discovered that the #3 cylinder was
leaking excessively.  After removing the head, they claimed that their
suspicions were confirmed, and that they found that the #3 piston had been
damaged.  Consequently, they had to tear down the engine again.  I was advise
that if I were take the car at this point, I would have to take the engine
home in pieces (and without pistons).

J.J. attributed the alleged engine damage to using the wrong spark plugs.
Apparently, they were using a plug similar in design to "Splitfire" plugs.
Unfortunately, he explained, that extra prong - essentially a hot piece of
metal in the combustion chamber - was causing detonation.  J.J. promised that
a new set of pistons and a cooler set of conventional plugs would solve the
problem.  Unfortunately, the pistons are on backorder ...

J.J. estimates that the pistons will arrive "in two weeks" (mid-November), and
that the engine can then be reassembled in a day.  Add to that a couple of
more days for testing, and the car should then be ready for shipment or pickup
(according to J.J.).  J.J. was apologetic for the additional delay, assured me
that none of this would be billed to me, and offered to drive the car to NY
(deliver it to my doorstep) at no charge.  I told him I'd already paid the
carrier to pick it up, and didn't think I could get my money back.

Since none of this additional work was going to be on my nickel, I asked J.J.
to fax me an invoice of all of the expenses which they felt I owed them since
I sent them that check for over $20,000 (which Rich had promised would be the
last payment required - at which time Rich also guaranteed that "the car is
done".)  J.J. promised to fax me the bill that very day.  Of course, the bill
never came.  And now J.J. is "out of town" - Las Vegas (SEMA convention?).

So, that's where things stand (or *don't* stand, that is).   Waiting for the
pistons, the bill, and more excuses.  I'm faxing a copy of this e-mail to my
attorney.  I have a feeling I'll be needing him again.


Regards,

JD




--------- End forwarded message ----------

___________________________________________________________________
You don't need to buy Internet access to use free Internet e-mail.
Get completely free e-mail from Juno at 
or call Juno at (800) 654-JUNO [654-5866]
--
For info on: how to subscribe & unsubscribe, the list's tech/how-to
    library, etc.  see:   

I have been doing a lot of searching regarding eip tuning and their past,
work, etc. It has really bothered me since joining the GTi-List to hear
several negative things about a company that I have been dealing with for a
while and like a lot. I never heard a negative thing before joining the list
(and subsequently reading the water-cooled NG). I have just spent three hours
reading old NG posts, list posts, etc. My neck is aching a lot!

I have noted that your "horror stories" section is one of the most frequently
referred to places to gather any opinion of eip. It has been very easy to find
negative posts on your sight regarding eip.

I cannot, however, find (on your sight) any positive responses or posts. Why
is this? I found lot's of positive posts by many different people when
conducting searches with DejaNews and other sources. Yeah, I read a lot of
shitty stuff too but most (if followed to the origin) are old and from the
same small group of people that you list on your "horror stories" page. 

I think they are clearly the most aggressive tuner in the US for VW. Drew &
Darrell are nice guys, as are Rich, JJ, and others. (Ian with the blue turbo
beetle is a very cool guy, a little scary looking, but cool.) 

I was there this past weekend and they had 4 VR6 turbo cars being built
(2GTi's & 2SLC's). There shop is HUGE, they have a dyno, and make the biggest
power ever from the VR6. Why do you not mention these facts on your sight? 

The title (eip horror stories) alone could cause someone to form an opinion
that may or may not be warranted. Why not title it "opinions" not "horror
stories"?  Why not list good & bad? Everyone deserves to be heard. 

I hope that you don't take this wrong or get pissed off but I wanted you to
know my opinion. Perhaps I am biased but for good reasons. 

FWIW, the GTi-List is excellent and I am sure a lot of work and for that,
Thanks. 

Peace, 
Mike-O (IMHO)

I will second that comment. Speaking from personal experience. A terrible time
getting parts and any decent service.
I would recommend staying away from turbo system unless you really know your
way around them. To do it effectively and reliably is going to cost way more
that a s/c system. The kit price is rally only the beginning.

Given your power goals, I would probably stick with  a s/c kit
Ryun

"Joshua M. Ficksman" wrote:
> STAY WAY THE HELL AWAY FROM EIP TUNING. Read about them in the library.

Dealing with EIP is always a PITA.  It's extremely
frustrating and most of the time not even worth it.

I bought a used EIP turbo kit for my corrado vr6.  It
needed some new silicon hose interconnects and a few
other do dads.  Jim Chu was my intermediary with EIP
and because of him I was largely able to get
everything I needed.  Don't ever buy a used "rebuilt"
fuel pressure regulator tho!  The EIP chip only
controls timing, not fuel, so the FPR is the only
thing adding the fuel.  Definately worth it to buy a
new one...

You need to have the system installed by a shop who
knows what they're doing and has some fabrication
experience.  Shine Racing installed mine and swore
they'd never do it again.  

Once you get the system installed you really need to
spend a day on the dyno setting the fuelling and blow
off valve properly.  Then you need to drive it around
for a week or so and make adjustments until you get it
running properly.

At that point it's a fairly reliable peice of
hardware.  However, it's a far cry from installing and
running the AMS or Z-Eng blower kits.  Those you can
pretty much toss on and drive away.  Bear in mind the
only forced induction kit that is CARB certified is
the AMS blower kit...

-josh

I never really had anything done to my old car. Didn't have it long enough.
I used my regular mechanic for alignments and shit like that. He is on the
Eastern Shore though which is about 40mins from me. Family friend although
he doesn't cut me any huge breaks but I get to hang out in the shop while
they work and they always do little "extras" for me. Never hurts to know a
good mechanic. There is a place in Laurel called Wagensport. (301-937-3366)
I have only been there once to buy my K&N but I had a nice chat with a guy
there named Mark. They seem to be more interested in making great cars than
bullshitting people out of their money. (Yeah, that's right, you heard me
EIP, thanks for the shitty chip that made my car idle like an old man
cutting a fart) Don't even get me started on them.

-----Original Message-----
From: Peacock, John [mailto:John.Peacockphh]
Sent: Monday, February 04, 2002 4:04 PM
To: 'Joshua M. Ficksman'
Subject: RE: [gti-vr6] New car

Josh,

Where do you take your car in MD for work?  I have tried EIP, but also heard
the horror stories.

John
01 GTI VR6

Yeah, I have not been too impressed with EIP.  I have had a few things done
by them and I watch them like a hawk to make sure they are doing things
properly.  I will check out Wagensport.  They are closer to me anyway.  It's
hard to find someone you trust.  I work with a guy who is restoring a 67 GTO
so he is able to tell me what is BS and what isn't.  As far as EIP, it's
amazing how popular they are and how many problems people have with them.

EIP spends our hard earned cash on building race cars. They get lots of
exposure this way so they seem like the biggest, most popular, tuner in the
area. I think they need to focus on their customer service and the quality
of their work. If you buy something from them and you have a problem they
frankly don't give a shit about you once they have your money. Good luck
trying to return something too. I think that they should all be forced to
drive base trim package Honda Civics that idle like shit like my old car did
with their chip in it. By that way, does anybody want to buy an EIP stage I
chip? As a matter of fact you can HAVE it. Any takers? I didn't think so. Do
you like Bologna?

I'm sure that EIP has many happy customers or they wouldn't be there but
there are too many unhappy customers to hide the fact that the companies
goals are all wrong. Race car first, customer car later. The car I'm buying
is a '97.

Joshua M. Ficksman
eVerbatim, Inc.
Director of Technical Resources
800-377-1525
410-626-7866
josheverbatim

Subject:
Re: [gti-vr6] VR6t
From:
steeleg3westnet
Date:
Mon, 16 Sep 2002 18:34:37 US/Eastern
To:
"Chris Collier" <colliercbellsouth>, "DocWyte" <josh_wyteyahoo>, "Carl Gibson" <rkitecsurehotmail>, "GTi-VR6 mailing list" <listgti-vr6>, <steeleg3westnet>

I know my friend and I dealt with them a few years back when he was looking to 
do a VR6 Corrado project (did a 300ZX twin turbo monster instead 650+hp Stillen 
kit).  He is not at all mechanically inclined, so I did most of the talking 
with EIP for him.  I found them to be very helpful, but that was back then.
Peace,
Steve Steele
98 GTI-VR6

People get down on EIP because they're a bunch of
thieving bastards.  Seriously, they're a step below
pond scum.  They misrepresent product, sell you stuff
that doesn't fit or work, won't refund your cash and
plain old steal stuff from you.

A friend bought a set of 268 cams and high lift valve
springs (this was before schrick or TT made valve
springs), as well as some other goods.  They also
offered to buy a head from him, but wouldn't give him
the cash for it until they "inspected" it.  So he sent
them the head.

Put in the cams and valve springs in and drove around
a short while (like under 10k miles).  then one day,
Boom!  valve springs break, trashing his complete
motor.  Turns out EIP sold him Crane valve springs,
which dimensionally fit, but weren't for the VR6
application and Crane never intended them to be used
as such.  EIP told him to go pound sand.  

Oh yeah, they also never paid him for the head, and
turned it into one of their big valve heads and sold
it to somebody else.  This was when a Vr6 head was
worth $400-500 used.  What a bunch of great guys!

There are even worse stories I could tell you, but I
don't want to write a book.

Good luck with those guys if you need ANY semblence of
support from them.

Chris, I know you're happy with your turbo kit, but as
I recall it wasn't all roses with shaking that thing
down.  Also, don't you put less than 5000 miles a year
on it?  Hardly a daily driver...

Doing a turbo kit on a Vr6 is a BIG deal!  You better
be ready to sink some serious cash and time into it. 
I've been there and done that.  It'd also be a very
good idea to have another car to drive to get to
work...

-josh

I'm not real fond of EIP either. I bought a chip from them for my last car
and it ran like shit. It idled awfully and would throw codes at least once a
week. Always 'Intermediate Misfire - Random Cylinder'. I called a week after
I got it to ask for a refund and they just said no. I explained that it was
tripping the CEL and offered to come up there with my VAG-COM to show them.
He offered to "disconnect" my CEL. Yeah....Um.......OK......ah.......isn't
that light there for a reason?